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FAQs

Q?

Is it possible to arrange only guided activities, transfer and lunch? We would prefer to organize accommodation and dinner on our own.

A.

Of course. We are happy to recommend a number of places for accommodation and dinner. Some clients wish to spend a part of the day on our tours and the rest of the day organized on their own, which we respect.

Q?

How do we book and pay and is it possible to pay in foreign currency?

A.

Advance payment is 50% of the full price for the selected tour based on confirmed quotation. The rest of the payment is carried out at the beginning of the tour. It is possible to use PayPal or do bank transfers to company’s IBAN account. The payment is possible in euros (€) or dollars ($). Other currencies can be exchanged to Kuna during your stay in trusted exchange offices.

Q?

We are interested in guided tours without activities and we prefer comfortable and flexible transfer. We are also interested in visiting museums and galleries, wine cellars, top-notch restaurants and belvederes with excellent views for making unforgettable photographs.

A.

We are at your service. Your wishes are our concern and it is our duty to ensure unforgettable visit to Croatia, regardless of the type of activity which you prefer. We will ensure high quality cars or vans for transfer (VW, Mercedes) as well as the visits to distinguished restaurants. The list of restaurants and their recommendations are sent to clients in advance as soon as we receive the information what type of cuisine you prefer.

Q?

We are interested in an MTB tour, we prefer forest roads and paths, do not mind sleeping in sleeping bags and tents, so is there a possibility to organize something similar?

A.

Yes, there is a possibility of renting the equipment you need and organizing sleeping in tents. In MTB tours we provide XC bicycles with front suspensions and if needed, we can provide a full suspension bicycles.

Q?

We arrive to Zagreb by plane and have three free days during which we would like to visit Samobor, national parks Plitvice Lakes and the river Krka. On the fourth day we fly from Split home, so how can we organizes activities and transfers?

A.

We organize the full services, from our meeting at the airport, the transfer to Samobor and other locations and the transfer to Split. We can organize all the activities you wish to do (cycling, walking or hiking), and the accommodation and catering according to your needs. All you need to let us know are the arrival and the departure times of your flight in order to create a plan of your activities and our quotation.

Q?

We are visiting Croatia for the first time and we like the recommendations about the tours advertised on your web pages, but they do not entirely fit our plans so can we change certain activities and add some which are not listed?

A.

Of course, our tours are not fixed but only show a number of activities which can be combined and adjusted. Each client is an individual and so our services are tailor made. We cooperate with the agencies which are specialized for additional activities (rafting, kayaking, paintball, paragliding, bungee jumping etc.) so please tell us your wishes and we will organize them for you together with our partner agencies.

Q?

We are coming by car; can you organize a cycling tour of Samobor and Hrvatsko Zagorje. Also, we prefer local cuisine and wish to visit a number of wine cellars.

A.

Of course, we can organize your accommodation and a parking place and also, bike rental. All you need to tell us is the date of your arrival, type of accommodation you prefer (hotel, hostel or camping) and your height/ sex so we can prepare appropriate bikes. We can forward you a short questionnaire on how fit you are so we can estimate and adjust a tour to your abilities. Our tours can include top winemakers who have been awarded on international competitions.

Q?

We are spending our vacation in Dalmatia and we wish to hike on Velebit and inland, we prefer the accommodation in mountaineering refuges and public transport. Can we have the service of guiding and the organization without transfer?

A.

Yes. Let us know how many days do you wish to spend hiking and we will organize a tour with a guide and the accommodation in mountaineering refuges. We cooperate with all the hostels in Croatia, and can recommend you the one that would suit you most and provide you all the details regarding public transportation.

Q?

We are planning to organize a tour as a group of eight people, each with different diets, from vegetarians to people who are intolerant to gluten Is it possible to organize a tour with diets that will meet all our need?

A.

Yes, we have substantial experience with clients who are intolerant to food or are allergic. Most of our partners regularly offer types of diets adjusted to such needs. Also, we tend to cooperate with the farms and the restaurants which use organic ingredients. All participant are asked to complete a questionnaire where they are asked to write if they have any special diet needs, intolerances, allergies and if they use medicines or supplements.

Q?

We are a family that wishes to spend a few days in nature with a relaxed pace of activities. We prefer to stay in camps and quieter places and we have pets. Is it possible to organize activities which will allow us to bring our pets?

A.

All the activities are adjusted to the needs of our users and we do not have strictly defined standards but adjust activities and the pace of activities to your needs. For each of the activities you wish to do or places you wish to visit, we will let you know what are the rules regarding pets. Our own activities are carried out outdoors so pets are welcomed to enjoy them as much as the whole family. :)

Q?

We wish to combine walking and hiking. Because we are arriving by plane and have limitations on our luggage, we would like to know if it is possible to rent a part of the hiking equipment.

A.

Yes, it is possible to rent walking poles and backpacks, but you must bring appropriate shoes necessary for this type of activity and make sure it has been used before, that is, that is fits you well. All other equipment can be purchased in a nearby shopping centre which has a well-known shop offering outdoor equipment with accessible prices.

Q?

We are interested in a cycling tour, but because we are traveling by plane we are not able to bring all our equipment (helmets). We are also carrying cameras because we wish to take a lot of photographs on the way – what are the possibilities of carrying equipment on bicycles?

A.

Helmets can be rented, and according to the law persons under 16 must have to wear them while cycling, but we definitely recommend wearing them to all. Each bike has side compartments which can fit cameras, clothes and other things.